Frequently Asked Questions

What do I get for being a Friend of Fragile X?

As well as helping fund our services, you will receive some extra communications throughout the year on what we have been up to. You will also get advance notice of our events and have access to early booking.

What if I don’t sign up as a Friend of Fragile X?

Don’t worry, you can still become a member of the Fragile X Society and receive access to our helpline and online resources. This will remain free of charge.

Why Friends of Fragile X?

The Fragile X Society receives no government funding and our income from grants and fundraising is unpredictable. Becoming a Friend of Fragile X helps underwrite our core costs, giving us a stable monthly income, so that we can budget and continue to provide key services.

I want to help the Fragile X Society but not in this way – what can I do?

There are lots of different ways to help the Fragile X Society. This could be anything from doing your own fundraising activity to volunteering your time. For some more ideas, click here.

How will my Friends of Fragile X donations be collected?

Your donation will be collected via Direct Debit, using the secure payment processor GoCardless. The reference on your bank statement will begin 'FXSFRIEND'. Your payments are protected by Direct Debit Guarantee.

What if I would like to change my registration to Friends of Fragile X?

We completely understand that circumstances can change. If you would like to adjust your monthly support at any time, simply contact us to let us know. We will cancel your previous donation schedule, then you can simply re-complete the form above with your new amount.

If you would like to end your regular donations, please contact us and we will amend this for you. Alternatively, you can cancel Direct Debits with your bank. We will remain grateful for your generous support.